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Sam is amazing! Five stars for Sam and her bedside manner! She's thorough and patient and wise. Our skin, mine and my son's? Never better. I sent several others to Sam. However, it's difficult to get to Sam with a question or an issue. The front office was rude and short the first time but kind and helpful the next time. Then they let me make an appointment on the phone for my son, but wouldn't let me cancel it without updating legal paperwork I thought they already had? How did we leave the office without the necessary paperwork in place to best access our new derm? While the derm treatment part, Sam and her assistants, are top notch, getting to her through office procedures, paperwork, confusing website, and unhelpful office staff were a real challenge.
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Laura B. | Oct 01, 2025